Our Promise

At Vellomi, we believe skincare should feel simple, effective, and easy to stay consistent with.

Our Promise

Our promise is simple.

If your LunaLift™ Wand is not right for you within 30 days of delivery, we will do our best to make it right.

That means clear support, honest guidance, and a team that genuinely wants you to feel confident in your routine.

What this means for you

1. Simple, realistic results

The LunaLift™ Wand is designed to support your skincare routine — helping your products absorb better and your skin feel smoother and more refreshed over time.

2. Easy to use, easy to stick with

No complicated routines or long treatments. Just a simple step you can add to your day in minutes.

3. Support if you need it

Not sure how to use it or what to expect? We are here to guide you so you get the most from your purchase.

4. No unrealistic claims

We believe in honest skincare. This is not a medical device and not a replacement for your products — it is designed to enhance what you already use.

Returns

We offer a 30-day returns window from delivery.

Due to hygiene reasons, items must be unused and returned in their original condition and packaging unless faulty.

Our standards

✓ Designed for everyday use

✓ Simple, straightforward routine integration

✓ Clean, easy-to-use design

✓ No exaggerated claims or false promises

✓ Support if you need help using your device

Simple skincare support you can actually stick with.

Need help?

If you have any questions about your LunaLift™ Wand, we are here to help.